Reliance JioFiber had taken Indian fixed broadband subscribers by surprise when it announced a minimum of 100 Mbps speeds for as low as Rs 699. The offer was much cheaper than the existing fixed-line broadband subscribers. Airtel, in comparison, offers 100 Mbps for Rs 1,099 in Delhi, and its most affordable Rs 799 plan only offers speeds up to 40 Mbps. However, Jio’s 100 Mbps plan isn’t yet delivering the promised speeds, and can only up to 50 Mbps under its 100 Mbps plan for Delhi-NCR.
Mukesh Ambani’s Reliance Jio had been beta testing the Jio GigaFiber in select cities in India for over a year. Post the launch, the registration process for getting the broadband connection has begun. Still, there is no timeframe and clarity as to when the registered customers will get the active attachment set up at their home or office. However, the customers who had enrolled for the preview offer, and already have the JioFiber connection, are getting up to 50 Mbps on Jio Wi-Fi Home gateway. The company offers only 100GB monthly data with the additional top-up recharge of 1000GB. The 100 Mbps speed is only available when users connect their devices like a laptop or PC with an Ethernet cable.
Meanwhile, Reliance JioFiber representatives have clarified that the reduction in speed is due to the single-band (2.4GHz) router that was provided to the customers who opted for the preview offer. According to a report from 91Mobiles, Wi-Fi speeds of up to 100Mbps could be obtained with dual-band (2.4GHz and 5GHz) Wi-Fi router. However, the dual-band router will have to be purchased separately by the customer. Other service providers had upgraded the single band router to the dual-band for free for their customers who had opted for 100 Mbps and above plans.