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1) Jio prepaid plans
5) Jio complaint helpline number

 

Pros:
1. This is true FTTP (Fiber to the Premises) / FTTH (Fiber to the home) and not FTTC (Fiber to the cabinet which terminates at a cabinet on the road with last-mile being CAT5 cable or copper)
2. Stable in terms of speed and latency
3. I am still on the free plan because I paid Rs4500 for the dual-band router
4. No buffering for video streaming applications
5. Unlimited landline calls bundled
6. You can use the JioCall app from your mobile/tablet (must be connected to the Wifi) and make calls using the landline number
7. All OTT apps (movies, music, TV etc) are bundled
8. Dual-band router supports 5GHz and can connect up to 40 devices

Cons:
1. Many websites including torrents are blocked
2. Local cable operators cut the overground cables to stop people opting for GigaFiber. For us, this happened once in the evening and was fixed the next morning
3. Be aware that everything we browse is being used for data mining, though every ISP does this. Buy a VPN subscription (not yet done by me) to have a pretension of privacy

Jio prepaid plans


Note:

  • These plans will work only if the SIM is in JioPhone.

 

Terms and Conditions

  1. Voice is free for all Jio to Jio and Jio to Landline calls. You need to opt for IUC Top-up vouchers for making calls to Non-Jio mobiles. For every Rs 10 spent on off-net mobile voice calls, additional complimentary 1 GB data will be credited to the customer account.
  2. Prepaid tariffs are inclusive of all applicable taxes. Applicable taxes will be extra for all Postpaid tariffs plans.
  3. All customers will have the option to opt for Jio Prime membership upon subscription to any available Prepaid or Postpaid plan and payment of Rs. 99.
  4. For prepaid subscribers one month denotes 28 days and for Postpaid subscribers it denotes one bill cycle.
  5. The subscriber must have an active prepaid/Postpaid Plan to avail the additional benefits offered under Jio Prime.
  6. All Postpaid subscribers opting for Jio Prime are also required to opt for e-bill and autopay options.
  7. The Plans are intended only for the personal use of included services. RJIL reserves the right to discontinue the free Voice benefits offered as part of Plans in case of misuse/ fraudulent use/unauthorized telemarketing and commercial use.
  8. The voice tariff under the Plan voucher cannot be used for outgoing calls to premium numbers, IN numbers, and other chargeable short codes; the subscriber will be charged applicable tariffs for the same.
  9. Voice and/or SMS benefits are not included in all plans/ISD Plans/IR packs on offer. Please check your plan benefits before opting.
  10. Unlimited SMS referred in the plan benefits will be capped at 100 free SMS per day in compliance with TRAI Regulations.
  11. Talktime mentioned in the Top-up voucher refers to monetary value which can be used for availing chargeable services, while the subscriber is on an active plan.
  12. The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
  13. Unutilized free benefits will be forfeited at the end of validity.
  14. RJIL reserves the right to restrict the number of devices that may be connected to the user device when used as a personal hotspot and such restriction whenever applied will be communicated from time to time. At present, there is no restriction on the number of devices that may be connected to the user device when used as a personal hotspot (also known as tethering).
  15. The data used by the consumers for Jio applications, Video calls, and other content available on the internet would be uniformly debited against plan data allocation.
  16. The above 4G plans can only be availed by customers possessing an LTE compatible device.

 

Jio complaint helpline number

Reliance Jio Fiber Customer Care Numbers Care
Numbers
Jio Corporate Customers Helpline 1800-890-9999
For Any Complains 198
General Helpline Number 199
Tele Verification Number for Data and Call Services 1977
Tele Verification Number for Only Data Service 1800-890-1977
LYF Customer care Toll-Free number 1800-89-9999
Reliance Jio GigaFiber Toll-Free Numbers 1800-896-9999

Jio customer care number

Jio is having Customer administrations for its endorsers or clients. On the off chance that you have any question with respect to Jio, at that point you call Reliance Jio Fiber Customer Care Number and you will get every one of the arrangements which you need.

Their client care administrators are exceptionally strong. Don’t hesitate to contact me on Jio Website.

Jio Fiver Customer care number is given below. You can go and call with these portable numbers and Email Ids.

For – South Kerala

Zone South
State Kerala
Authority Name Jayaraj RajaseKharan
Office Address Reliance Jio Infocomm Limited,
Pukalakkattu Kariyattu Tower, Near
Yatri Nivas, Mamangalam,
Paparivarrim P.O, Kochi- 682 026, Kerala State,
Email Address appellate.ker@jio.com
Contact Number 18008839999
Fax No 18008891211

Jio Fiber Customer Care Number for East Odisha

Zone East
State Odisha
Authority Name Bikash Mohanty
Office Address Reliance Jio Infocomm Limited,
Fourth Tower, 1St Floor, Wing A & B Gangadhar
Mehar Marg, Chandrasekharpur, Bhubaneswar
751023
Email Address appellate.ori@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Bihar

Zone East
State Bihar
Authority Name Chandra Prakash
Office Address Reliance Jio Infocomm Limited,
B.D Complex, Plot 210/233, Rupaspur,
Bailey Road Patna- 801503, Bihar, India
Email Address appellate.bih@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for UP

Zone North
State UP ( East )
Authority Name Rajesh Sharma
Office Address Reliance Jio Infocom Limited,
The Solitaire, Opposite Fun Mall, Gomti Nagar
Lucknow – 226010
Email Address appellate.ori@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Haryana

Zone North
State Haryana
Authority Name Sanjiv Sachdeva
Office Address Reliance Jio Infocomm Limited,
B-93 Industrial Area, Phase 8 Mohali, Punjab160071
Email Address appellate.har@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Punjab

Zone North
State Punjab
Authority Name Karuna Mishra
Office Address Reliance Jio Infocomm Limited,
C- 135, Industrial Area, Phase- Vill, Mohali
Pin: 160071
Email Address appellate.pb@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number  for Mumbai

Zone west
State Mumbai
Authority Name Saurabh Singh Parmar
Office Address Reliance Jio Infocomm Limited,
3rd Floor, B Wing, Fortune Building,Bharat Nagar, Bandra- Kurla Complex,Mumbai – 400051
Email Address appellate.mum@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Telangana

Zone South
State Telangana
Authority Name Rajkumar Gideon
Office Address Reliance Jio Infocomm Limited,
4th Floor, Lake Shore Towers, Rajbhavan Road,Somajiguda, Beside Yes Bank, Hyderabad500082, Telanaga
Email Address appellate.ap@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Himachal Pradesh

Zone North
State Himachal Pradesh
Authority Name Sameer Pandey
Office Address Reliance Jio Infocomm Limited,
Level 1792, 2nd Floor ( From Ground )
Parking Block, Modern ISBT, Tutikandi,
Shimla- Pin- 171004 Himachal Pradesh
Email Address appellate.hp@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Kolkata

Zone East
State Kolkata
Authority Name Avinash Chaturvedi
Office Address Reliance Jio Infocomm Limited,
Godrej Waterside, Tower 2nd, 17th & 18th Floor
Plot No: 5, Block – Dp, Sector- V, Saltlake City,
Kolkata Pin- 700091
Email Address appellate.koi@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Assam

Zone East
State Assam
Authority Name Ritwick Chakraborty
Office Address Reliance Jio Infocomm Limited,
Reliance Corporate IT Park Ltd, 1st Floor,
Bijay Crescent, Mahapurush Srimata Sankardev
Path ( G.S Road) Rukiminigaon, Guwahati-
Pin- 781022 Assam, India
Email Address appellate.assam@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Jharkhand

Zone East
State Jharkhand
Authority Name Sanjay Chatterjee
Office Address Reliance Jio Infocomm Limited,
2nd Floor & 3rd Floor, Sandhya Tower,
Commercial Complex, Puruliya Road,
Ranchi- Pin- 834001, Jharkhand
Email Address appellate.bih@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for North East

Zone East
State North East
Authority Name Banibroto Biswas
Office Address Reliance Jio Infocomm Limited,
1st Floor, B.M. Tower Near Fire Brigade,
Madan Lewrynghep, Shillong –
Pin- 793014, Meghalaya, India
Email Address appellate.ne@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Gujrat West

Zone West
State Gujarat
Authority Name Bhavesh Mehta
Office Address Reliance Jio Infocomm Limited,
Office – 101, Saffron, Nr. Centre Point,
Panchawati 5 Rasta, Ambawadi, Ahmedabad
Pin- 380006, Gujarat, India
Email Address appellate.guj@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Uttrakhand

Zone North
State Uttarakhand
Authority Name Venkat Naidu
Office Address Reliance Jio Infocomm Limited,
2-7 Nishyam Kunj, Abhikarm Complex
Civil Lines, Meerut, U.P Pin- 250003
Email Address appellate.upw@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio GigaFiber Customer Care Number for Jammu

Zone North
State Jammu
Authority Name Vivek Sharma
Office Address Reliance Jio Infocomm Limited,
Veer Tower, Marble Market, Mouza Deeli,
Khasra No 732 & 733. Jammu
Pin 180012, J&k, India
Email Address appellate.jk@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Andhra Pradesh

Zone North
State Andhra Pradesh
Authority Name Sreedhar Nandiraju
Office Address Reliance Jio Corporate IT Park Ltd, H: No 40
,72,D, KK Towers, Opp HDFC Bank, MG Road,
Vijayawada, Andhra Pradesh, Pin 520008
Email Address appellate.ap@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Tamil Nadu

Zone North
State Tamil Nadu
Authority Name Royston Antony
Office Address Reliance Jio Infocomm Limited,
Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai- Pin- 600006
Email Address appellate.tn@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Kashmir

Zone North
State Kashmir
Authority Name Neeraj Fotedar
Office Address Reliance Jio Infocomm Limited,
4th Floor Sara City Mall, Jahangir Chowk,
Srinagar Pin 190001, J&K
Email Address appellate.jk@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Delhi NCR

Zone North
State Delhi NCR
Authority Name Sanjay Tiku
Office Address Reliance Jio Infocomm Limited,
RK Four Square, Building Number – 4, DLF Cyber City, Phase – 2 Gurgaon –
Pin- 12002 – Haryana
Email Address appellate.del@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Rajasthan

Zone North
State Rajasthan
Authority Name Arun Mani
Office Address Reliance Jio Infocomm Limited,
1st Floor, Anand Bhawan, Sansar Chandra
Road, Jaipur, Rajasthan, Pin 302001
Email Address appellate.raj@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Madhya Pradesh

Zone West
State Madhya Pradesh
Authority Name Partha Pratim
Office Address Reliance Jio Infocomm Limited,
4th Floor, Dhan Trident, Saty Sai Saqure,
Vijay Nagar, A.B. Road , Indore- Pin 452010,
Madhya Pradesh, India
Email Address appellate.har@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Maharastra & Goa

Zone West
State Maharastra & Goa
Authority Name Neelesh Atre
Office Address Reliance Jio Infocomm Limited,
2nd Floor, Westend Mall, Above Reliance Mart,
D.P Road, Aundh, Pune
Pin- 411007, Maharastra India
Email Address appellate.mah@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for West Bengal

Zone East
State West Bengal
Authority Name Shailesh Rupani
Office Address Reliance Jio Infocomm Limited,
Godrej Waterside, Tower 2nd, 17th & 18th
Floor, Plot No: 5, Block – DP, Sector- V, Saltlake
City, Kolkata Pin- 700091 India
Email Address appellate.wb@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Chattisgarh

Zone West
State Chhattisgarh
Authority Name Siddharth Sharma
Office Address Reliance Jio Infocomm Limited,
H-701, 7th Floor, Metro Tower, Satya Sai Square,
Vijay Nagar, A.B. Road Indore-
Pin- 452010, Madhya Pradesh. India
Email Address appellate.mp@jio.com
Contact Number 18008893999
Fax No 18008891211

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Jio Fiber Customer Care Number for UP ( East )

Zone North
State UP ( West )
Authority Name  Sunil Kapoor
Office Address Reliance Jio Infocomm Limited,
2-7, Nishyam Kunj, Abhikarm Complex, Civil Lines, Meerut, U.P – Pin – 250003
Email Address appellate.upw@jio.com
Contact Number 18008893999
Fax No 18008891211

Jio Fiber Customer Care Number for Karnataka

Zone South
State Karnataka
Authority Name Shiva Kumar
Office Address RCITPL. RMZ Icon Building, No. 51, Palace Cross

Road, Bengaluru- Pin 560052, Karnataka

Email Address appellate.kar@jio.com
Contact Number 18008893999
Fax No 18008891211

 

Where can I call for any query or register a complaint?

For any queries regarding recharge plans, data balance, validity, recharge confirmation and offers call 1991 (toll-free) from your Jio number. To register any complaint, you can call us on our Customer Care Number 198 (toll-free). If you are calling from other numbers you can reach JioCare on 1800 889 9999.

What email ID can I write to if I have any queries or need support on Jio Services?

For any Queries or support regarding Jio Products & Services, you can chat with us for instant support or mail us by clicking here 
How can I track the status of my complaint online?
You can check the status of your complaint on our web-based complaint monitoring system by logging into your account on our website: www.jio.com or on MyJio app.

What is the contact number of the Appellate Authority?

If you are not satisfied with the complaint resolution you can write to our Appellate Authority at the Jio State Office Address or on his/her email ID available on our website https://www.jio.com/en-in/contact-us. You can also call Jio Appellate Authority on 1800 889 3999.