Pros:
1. This is true FTTP (Fiber to the Premises) / FTTH (Fiber to the home) and not FTTC (Fiber to the cabinet which terminates at a cabinet on the road with last-mile being CAT5 cable or copper)
2. Stable in terms of speed and latency
3. I am still on the free plan because I paid Rs4500 for the dual-band router
4. No buffering for video streaming applications
5. Unlimited landline calls bundled
6. You can use the JioCall app from your mobile/tablet (must be connected to the Wifi) and make calls using the landline number
7. All OTT apps (movies, music, TV etc) are bundled
8. Dual-band router supports 5GHz and can connect up to 40 devices
Cons:
1. Many websites including torrents are blocked
2. Local cable operators cut the overground cables to stop people opting for GigaFiber. For us, this happened once in the evening and was fixed the next morning
3. Be aware that everything we browse is being used for data mining, though every ISP does this. Buy a VPN subscription (not yet done by me) to have a pretension of privacy
Jio prepaid plans
Note:
- These plans will work only if the SIM is in JioPhone.
Terms and Conditions
- Voice is free for all Jio to Jio and Jio to Landline calls. You need to opt for IUC Top-up vouchers for making calls to Non-Jio mobiles. For every Rs 10 spent on off-net mobile voice calls, additional complimentary 1 GB data will be credited to the customer account.
- Prepaid tariffs are inclusive of all applicable taxes. Applicable taxes will be extra for all Postpaid tariffs plans.
- All customers will have the option to opt for Jio Prime membership upon subscription to any available Prepaid or Postpaid plan and payment of Rs. 99.
- For prepaid subscribers one month denotes 28 days and for Postpaid subscribers it denotes one bill cycle.
- The subscriber must have an active prepaid/Postpaid Plan to avail the additional benefits offered under Jio Prime.
- All Postpaid subscribers opting for Jio Prime are also required to opt for e-bill and autopay options.
- The Plans are intended only for the personal use of included services. RJIL reserves the right to discontinue the free Voice benefits offered as part of Plans in case of misuse/ fraudulent use/unauthorized telemarketing and commercial use.
- The voice tariff under the Plan voucher cannot be used for outgoing calls to premium numbers, IN numbers, and other chargeable short codes; the subscriber will be charged applicable tariffs for the same.
- Voice and/or SMS benefits are not included in all plans/ISD Plans/IR packs on offer. Please check your plan benefits before opting.
- Unlimited SMS referred in the plan benefits will be capped at 100 free SMS per day in compliance with TRAI Regulations.
- Talktime mentioned in the Top-up voucher refers to monetary value which can be used for availing chargeable services, while the subscriber is on an active plan.
- The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
- Unutilized free benefits will be forfeited at the end of validity.
- RJIL reserves the right to restrict the number of devices that may be connected to the user device when used as a personal hotspot and such restriction whenever applied will be communicated from time to time. At present, there is no restriction on the number of devices that may be connected to the user device when used as a personal hotspot (also known as tethering).
- The data used by the consumers for Jio applications, Video calls, and other content available on the internet would be uniformly debited against plan data allocation.
- The above 4G plans can only be availed by customers possessing an LTE compatible device.
Jio complaint helpline number
| Reliance Jio Fiber Customer Care Numbers | Care Numbers |
| Jio Corporate Customers Helpline | 1800-890-9999 |
| For Any Complains | 198 |
| General Helpline Number | 199 |
| Tele Verification Number for Data and Call Services | 1977 |
| Tele Verification Number for Only Data Service | 1800-890-1977 |
| LYF Customer care Toll-Free number | 1800-89-9999 |
| Reliance Jio GigaFiber Toll-Free Numbers | 1800-896-9999 |
Jio is having Customer administrations for its endorsers or clients. On the off chance that you have any question with respect to Jio, at that point you call Reliance Jio Fiber Customer Care Number and you will get every one of the arrangements which you need.
Their client care administrators are exceptionally strong. Don’t hesitate to contact me on Jio Website.
Jio Fiver Customer care number is given below. You can go and call with these portable numbers and Email Ids.
For – South Kerala
| Zone | South |
| State | Kerala |
| Authority Name | Jayaraj RajaseKharan |
| Office Address | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Paparivarrim P.O, Kochi- 682 026, Kerala State, |
| Email Address | [email protected] |
| Contact Number | 18008839999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for East Odisha
| Zone | East |
| State | Odisha |
| Authority Name | Bikash Mohanty |
| Office Address | Reliance Jio Infocomm Limited, Fourth Tower, 1St Floor, Wing A & B Gangadhar Mehar Marg, Chandrasekharpur, Bhubaneswar 751023 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Bihar
| Zone | East |
| State | Bihar |
| Authority Name | Chandra Prakash |
| Office Address | Reliance Jio Infocomm Limited, B.D Complex, Plot 210/233, Rupaspur, Bailey Road Patna- 801503, Bihar, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for UP
| Zone | North |
| State | UP ( East ) |
| Authority Name | Rajesh Sharma |
| Office Address | Reliance Jio Infocom Limited, The Solitaire, Opposite Fun Mall, Gomti Nagar Lucknow – 226010 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Haryana
| Zone | North |
| State | Haryana |
| Authority Name | Sanjiv Sachdeva |
| Office Address | Reliance Jio Infocomm Limited, B-93 Industrial Area, Phase 8 Mohali, Punjab160071 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Punjab
| Zone | North |
| State | Punjab |
| Authority Name | Karuna Mishra |
| Office Address | Reliance Jio Infocomm Limited, C- 135, Industrial Area, Phase- Vill, Mohali Pin: 160071 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Mumbai
| Zone | west |
| State | Mumbai |
| Authority Name | Saurabh Singh Parmar |
| Office Address | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building,Bharat Nagar, Bandra- Kurla Complex,Mumbai – 400051 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Telangana
| Zone | South |
| State | Telangana |
| Authority Name | Rajkumar Gideon |
| Office Address | Reliance Jio Infocomm Limited, 4th Floor, Lake Shore Towers, Rajbhavan Road,Somajiguda, Beside Yes Bank, Hyderabad500082, Telanaga |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Himachal Pradesh
| Zone | North |
| State | Himachal Pradesh |
| Authority Name | Sameer Pandey |
| Office Address | Reliance Jio Infocomm Limited, Level 1792, 2nd Floor ( From Ground ) Parking Block, Modern ISBT, Tutikandi, Shimla- Pin- 171004 Himachal Pradesh |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Kolkata
| Zone | East |
| State | Kolkata |
| Authority Name | Avinash Chaturvedi |
| Office Address | Reliance Jio Infocomm Limited, Godrej Waterside, Tower 2nd, 17th & 18th Floor Plot No: 5, Block – Dp, Sector- V, Saltlake City, Kolkata Pin- 700091 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Assam
| Zone | East |
| State | Assam |
| Authority Name | Ritwick Chakraborty |
| Office Address | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd, 1st Floor, Bijay Crescent, Mahapurush Srimata Sankardev Path ( G.S Road) Rukiminigaon, Guwahati- Pin- 781022 Assam, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Jharkhand
| Zone | East |
| State | Jharkhand |
| Authority Name | Sanjay Chatterjee |
| Office Address | Reliance Jio Infocomm Limited, 2nd Floor & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi- Pin- 834001, Jharkhand |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for North East
| Zone | East |
| State | North East |
| Authority Name | Banibroto Biswas |
| Office Address | Reliance Jio Infocomm Limited, 1st Floor, B.M. Tower Near Fire Brigade, Madan Lewrynghep, Shillong – Pin- 793014, Meghalaya, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Gujrat West
| Zone | West |
| State | Gujarat |
| Authority Name | Bhavesh Mehta |
| Office Address | Reliance Jio Infocomm Limited, Office – 101, Saffron, Nr. Centre Point, Panchawati 5 Rasta, Ambawadi, Ahmedabad Pin- 380006, Gujarat, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Uttrakhand
| Zone | North |
| State | Uttarakhand |
| Authority Name | Venkat Naidu |
| Office Address | Reliance Jio Infocomm Limited, 2-7 Nishyam Kunj, Abhikarm Complex Civil Lines, Meerut, U.P Pin- 250003 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio GigaFiber Customer Care Number for Jammu
| Zone | North |
| State | Jammu |
| Authority Name | Vivek Sharma |
| Office Address | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733. Jammu Pin 180012, J&k, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Andhra Pradesh
| Zone | North |
| State | Andhra Pradesh |
| Authority Name | Sreedhar Nandiraju |
| Office Address | Reliance Jio Corporate IT Park Ltd, H: No 40 ,72,D, KK Towers, Opp HDFC Bank, MG Road, Vijayawada, Andhra Pradesh, Pin 520008 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Tamil Nadu
| Zone | North |
| State | Tamil Nadu |
| Authority Name | Royston Antony |
| Office Address | Reliance Jio Infocomm Limited, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai- Pin- 600006 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Kashmir
| Zone | North |
| State | Kashmir |
| Authority Name | Neeraj Fotedar |
| Office Address | Reliance Jio Infocomm Limited, 4th Floor Sara City Mall, Jahangir Chowk, Srinagar Pin 190001, J&K |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Delhi NCR
| Zone | North |
| State | Delhi NCR |
| Authority Name | Sanjay Tiku |
| Office Address | Reliance Jio Infocomm Limited, RK Four Square, Building Number – 4, DLF Cyber City, Phase – 2 Gurgaon – Pin- 12002 – Haryana |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Rajasthan
| Zone | North |
| State | Rajasthan |
| Authority Name | Arun Mani |
| Office Address | Reliance Jio Infocomm Limited, 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, Pin 302001 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Madhya Pradesh
| Zone | West |
| State | Madhya Pradesh |
| Authority Name | Partha Pratim |
| Office Address | Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Saqure, Vijay Nagar, A.B. Road , Indore- Pin 452010, Madhya Pradesh, India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Maharastra & Goa
| Zone | West |
| State | Maharastra & Goa |
| Authority Name | Neelesh Atre |
| Office Address | Reliance Jio Infocomm Limited, 2nd Floor, Westend Mall, Above Reliance Mart, D.P Road, Aundh, Pune Pin- 411007, Maharastra India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for West Bengal
| Zone | East |
| State | West Bengal |
| Authority Name | Shailesh Rupani |
| Office Address | Reliance Jio Infocomm Limited, Godrej Waterside, Tower 2nd, 17th & 18th Floor, Plot No: 5, Block – DP, Sector- V, Saltlake City, Kolkata Pin- 700091 India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Chattisgarh
| Zone | West |
| State | Chhattisgarh |
| Authority Name | Siddharth Sharma |
| Office Address | Reliance Jio Infocomm Limited, H-701, 7th Floor, Metro Tower, Satya Sai Square, Vijay Nagar, A.B. Road Indore- Pin- 452010, Madhya Pradesh. India |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
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Jio Fiber Customer Care Number for UP ( East )
| Zone | North |
| State | UP ( West ) |
| Authority Name | Sunil Kapoor |
| Office Address | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm Complex, Civil Lines, Meerut, U.P – Pin – 250003 |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Jio Fiber Customer Care Number for Karnataka
| Zone | South |
| State | Karnataka |
| Authority Name | Shiva Kumar |
| Office Address | RCITPL. RMZ Icon Building, No. 51, Palace Cross
Road, Bengaluru- Pin 560052, Karnataka |
| Email Address | [email protected] |
| Contact Number | 18008893999 |
| Fax No | 18008891211 |
Where can I call for any query or register a complaint?
For any queries regarding recharge plans, data balance, validity, recharge confirmation and offers call 1991 (toll-free) from your Jio number. To register any complaint, you can call us on our Customer Care Number 198 (toll-free). If you are calling from other numbers you can reach JioCare on 1800 889 9999.
What email ID can I write to if I have any queries or need support on Jio Services?
For any Queries or support regarding Jio Products & Services, you can chat with us for instant support or mail us by clicking here
How can I track the status of my complaint online?
You can check the status of your complaint on our web-based complaint monitoring system by logging into your account on our website: www.jio.com or on MyJio app.
What is the contact number of the Appellate Authority?
If you are not satisfied with the complaint resolution you can write to our Appellate Authority at the Jio State Office Address or on his/her email ID available on our website https://www.jio.com/en-in/contact-us. You can also call Jio Appellate Authority on 1800 889 3999.